Our Reviews
Gladys S|2019 Chevrolet Traverse
Confirmed Service Customer
4/28/2025
Victor Cabrera is the best certified technician! I love going to Tulare for the prompt service and great customer service!
4/24/2025
Hi Gladys, thank you for the wonderful feedback! We're so happy to hear that Victor Cabrera, our stellar certified technician, and the Tulare team provided you with prompt service and great customer service. Your kind words mean a lot, and we can’t wait to welcome you back!
LINDSAY, CA
Nelson P|2022 GMC 1500 Sierra
Confirmed Service Customer
4/25/2025
Everything was great
4/25/2025
Thanks, Nelson! We’re thrilled to hear everything went great—glad we could deliver a smooth experience!
TULARE, CA
Falisha C|2021 Chevrolet Equinox
Confirmed Service Customer
4/26/2025
Friendly staff and quick service. Listened to my vehicle needs.
4/26/2025
Hi Falisha, thank you for sharing your experience! We're happy to hear our team provided friendly service and took the time to listen to your vehicle needs at Stone Chevrolet Buick GMC.
TULARE, CA
Jeffrey P|2025 GMC Sierra 1500
Confirmed Sales Customer
4/30/2025
Overall good experience, haven’t visited the service department yet and wasn’t offered a tour to be introduced to the service department manager/advisor during my purchase visit.
ISAIAH GOMEZ
4/30/2025
Thank you for your feedback, Jeffrey! We’re glad to hear you had a good overall experience with us. We apologize for not offering a tour of the service department during your visit, and we appreciate your suggestion. We look forward to assisting you with your service needs when you’re ready!
DINUBA, CA
Byron F|2022 GMC 1500 Sierra
Confirmed Service Customer
4/29/2025
I am irritated you didn't have that recall part in stock because my pick up is very common and it's a big recall. Now I have to take it back again. Hassle.
5/1/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon
VISALIA, CA
Corrina H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2025
Let it be known we have been long time Chevy customers; furthermore Merle stone customers. The last two service appointments we were treated very rude and are disappointed. Due to this we will know longer be getting our vehicles serviced at the Tulare location.
5/1/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
TULARE, CA
Stacie D|2023 Buick Encore GX
Confirmed Service Customer
5/1/2025
Fast service but there were stains left on and around the dash board. It looks like grease stains.
5/2/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Richard F|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/2/2025
Chris is awesome to work with and does his job perfect, very honest person and explains everything to a T
CHRISTOPHE VASQUEZ
5/2/2025
Thank you, Richard! We're so glad to hear that Chris provided such excellent service and made the process clear and easy for you. We truly appreciate your kind words and look forward to working with you again!
TULARE, CA
Martin O|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/6/2025
It was great, Matthew walked us through all the process and made everything easy to understand.
MATTHEW ROCHA
5/6/2025
Thank you, Martin! We're so glad to hear that Matthew made the process clear and stress-free for you. We appreciate your kind words and hope you’re enjoying your new vehicle!
TULARE, CA
Lynn H|2022 Chevrolet Blazer
Confirmed Service Customer
5/7/2025
Perfect!!!
5/7/2025
Thank you, Lynn! We're so glad to hear everything was perfect. We truly appreciate your feedback and look forward to serving you again soon!
TULARE, CA
Daniel R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/8/2025
It was great from the the start our salesman JT was wonderful through the whole process.
JASON THATCHER
5/8/2025
Thank you for the feedback, Daniel! We're thrilled to hear that JT provided such a positive experience from start to finish. We appreciate you sharing your thoughts and are happy we could help make the process seamless for you!
HANFORD, CA
Jose A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Best customer service around. I would recommend Joey Perez to anybody that’s looking for a vehicle. He totally understands a customer view.
5/12/2025
Thank you, Jose, for your glowing feedback! We're thrilled to hear that Joey Perez provided exceptional customer service and truly understood your needs. We look forward to assisting you again!
TULARE, CA
Frederick V|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
This was my first visit to Stone as I recently moved to Tulare. Service Manager Seth was very personable and listened to my brief relocation story as well as ensured me that my '20 Silverado would receive the attention required to ensure I kept in good standing with my warranty. The service was performed quickly and cleanly. I am satisfied with the services received and looking forward to returning to Stone for future service. FG Vincent, Tulare CA.
5/14/2025
Thank you, Frederick! We’re glad to hear your first visit to Stone Chevrolet Buick GMC was a positive one. We appreciate your trust and look forward to being your go-to service center in Tulare!
TULARE, CA
Omar L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/1/2025
Really good experience. Salesperson was polite and professional.
ISAIAH GOMEZ
5/1/2025
Thank you for sharing your experience, Omar! We're thrilled to hear that you had a positive experience with our team. We appreciate your kind words and look forward to assisting you again in the future!
PORTERVILLE, CA
Bradley B|2025 Buick Envision
Confirmed Sales Customer
5/1/2025
All questions answered and understood salesman was one of the main reasons I purchased the pleasure dealing with him
FREDDIE AVILA
5/1/2025
Thank you, Bradley! We're so glad to hear your salesperson made such a strong impression and helped make your purchase decision an easy one. It’s always our goal to provide a clear, helpful, and enjoyable experience!
TULARE, CA
Daniel B|2020 Chevrolet Bolt EV
Confirmed Service Customer
5/6/2025
went in for my 30k mileage service around 9:30 am. my appointment was at 10 am. I thought it would be covered but I guess not. I was charged for the recommended tire rotation. I also brought to the attention of the attendant that the windshield washer motor was not working. he said he would look into that as well. so I went into the waiting room, and it wasn't until 11 am that the attendant came in and told me he thought that I had left. I said no, and he asked if I needed a ride anywhere. I told him no, because from past experience, my services at this location had quick turnaround. he came back a little after 12 and told me that the person working on my car had gone to lunch. He asked if I was going to leave the car or come back another day to get the windshield washer motor fixed. at this point I was annoyed. I told him this needed to get done that same day. he didn't apologize or seem sympathetic. he asked if i needed a ride anywhere, and I told him I will walk and be back after lunch. I got back at 1:30pm and didn't see the attendant until around 3 when he handed my paperwork and keys to the ladies in the office, didn't acknowledge me, or tell me that my vehicle was done. he just left. this infuriated me. such a lack of respect. plus having to wait over five hours for service is unnaceptable.
5/7/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Akasha L|2025 Chevrolet Trax
Confirmed Sales Customer
5/13/2025
Matthew was amazing. He answered all my questions and even got in the back seat for reference. To make sure my tall daughter would fit. Lol
MATTHEW ROCHA
5/13/2025
Thank you, Akasha! We're so glad Matthew made such a great impression and went the extra mile—literally! It’s wonderful to hear he made sure your daughter would be comfortable too. We truly appreciate your kind words and hope you’re loving your new vehicle!
TULARE, CA
Rick H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/16/2025
I recently had two different things going on with my Silverado. But Stone Chevrolet got me back up and running. I have relied on them for all my service for my truck for the past 9 years and before that another 10 years going way back to 2006. So I have been a loyal customer because they have always treated me like a valued customer and their staff is always friendly. I have dealt with Tom in the service department for quite awhile now and he’s pretty awesome. But all the staff I have come across have always done a great job. I will always recommend Stone Chevrolet to anyone and everyone and I will continue to purchase my future vehicles there.
5/16/2025
Rick, thank you for your loyalty and kind words! We’re grateful for your continued trust in Stone Chevrolet Buick GMC, and we truly appreciate your recommendation.
VISALIA, CA
Miguel O|2024 GMC Sierra 1500
Confirmed Sales Customer
5/15/2025
Everything was great
MATTHEW ROCHA
5/15/2025
Thank you, Miguel! We're so glad to hear everything went great. We appreciate you choosing us and look forward to your next visit!
FARMERSVILLE, CA
Michael O|2015 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
My husband brought my car in for a service and for your shop to figure out why the engine light was coming on. There wasn’t enough oil in the car and we were told that’s why the engine light was on. The next day the engine light was on again. It’s super frustrating because it makes me feel like nobody really looked through anything else and just assumed it was because of the oil when it obviously was something else.
5/20/2025
Hi Michael, thank you for sharing your feedback about your recent service visit. We’re sorry to hear the engine light came back on after your husband brought the car in, and we understand how frustrating that must be. We want to ensure the issue is thoroughly addressed. Please reach out to us directly so we can look into what’s causing the engine light. We appreciate your patience!
VISALIA, CA
Randall H|2000 GMC New Sierra 1500
Confirmed Service Customer
5/19/2025
the service dept was very helpful as to the needs of my vehicle
5/19/2025
Thank you, Randall! We’re glad our service department was helpful with your vehicle’s needs. We appreciate you choosing Stone Chevrolet Buick GMC!
TULARE, CA
Ken B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
5/22/2025
It was quick and simple
JOEY PEREZ
5/22/2025
Hi Ken, we’re thrilled to hear your experience was quick and simple! Thanks for the great feedback. We’re here for you anytime, so feel free to reach out if you need us. Appreciate your support!
VISALIA, CA
Nelson P|2022 GMC 1500 Sierra
Confirmed Service Customer
6/3/2025
Everything was good
6/3/2025
Thank you, Nelson! We’re glad to hear everything went well during your visit. We look forward to serving you again soon!
TULARE, CA
Jo Ann R|2023 Chevrolet Malibu
Confirmed Service Customer
6/3/2025
Friendly, knowledgeable and the service guys explain what my car needs so i can understand it! Girls in office are very helpful. They help me find any offers emailed to me.
6/3/2025
Thank you so much, Jo Ann! We're thrilled to hear that our team made you feel supported and informed every step of the way. It means a lot to know our service crew and office staff helped make things clear and easy, especially when it comes to finding those offers! We truly appreciate your kind words and look forward to seeing you again!
HANFORD, CA
William J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/5/2025
Everything went very smooth. They had plenty of inventory to chose from. The sales person was very helpful and knowledgeable. The sales manager was on the ball, they were fair with my trade-in and the finance person was helpful and prompt. Will definitely return to Stone Chevrolet.
ISAIAH GOMEZ
6/5/2025
Hi William, we’re glad to hear your experience at Stone Chevrolet was smooth and that our team was helpful and fair throughout the process. We look forward to seeing you again!
TULARE, CA
Michael N|2016 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
Great service
6/9/2025
Thank you, Michael! We're glad you had a great service experience. We appreciate your support and look forward to seeing you again!
KINGSBURG, CA
Myrna S|2024 Chevrolet Trax
Confirmed Service Customer
6/11/2025
The staff are so caring and when there was a delay due to an unforeseen breakdown of their compressor to get our car oil changed and tire rotation done, the manager had his staff Juan to talk to us about the delay and offered us free breakfast and they had a driver take us to the nearest restaurant. We got picked up after and our vehicle is ready. They even washed it. We are very pleased with their service
6/11/2025
Thank you so much, Myrna! We truly appreciate your patience and understanding during the unexpected delay. It’s wonderful to hear that Juan and the team took great care of you and made sure you were comfortable while waiting. We’re so glad everything worked out smoothly, and we're grateful for your kind words and support!
LEMOORE, CA
Deanna A|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
6/13/2025
It was very difficult at first texting the salesman and trying to get answers on a price so we could drive up that day and buy. Started at 11am and at 3:45pm agreed on a price but at that time banks are already closed. We didn’t want to miss out on the truck so I decided to call and speak with a manager. At that time I spoke with Greg and he was great and secured the truck for us. We drove up the following Saturday and picked it up.
FREDDIE AVILA
6/13/2025
Thank you, Deanna, for sharing your experience. We’re sorry the initial process was frustrating, but we’re glad Greg was able to step in and help secure the truck for you. We appreciate your patience and are happy you’re now driving your new vehicle from Stone Chevrolet Buick GMC!
BAKERSFIELD, CA
Philip I|2023 GMC Sierra 1500
Confirmed Service Customer
6/16/2025
Warranty item that was taken care of in one day, which was much appreciated. Issue that bothered me is I purchased a warranty that was supposed to give me a loner car of rental car for free. They were not able to do that. I recommend future customers to never buy extended warranty.
6/16/2025
Thank you, Phillip. We’re glad we were able to take care of the warranty repair quickly, but we’re sorry to hear about the issue with the rental car. Your feedback is important, and we’ll share it with our team to help improve clarity around extended warranty benefits going forward.
VISALIA, CA
Scott B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/16/2025
My truck went into limp mode, then died leaving me stranded. I was able to get it started a few hours later but the check engine light still on I made an appointment with Stone Chevrolet at their earliest time. I did not drive my truck again until I took it to the appointment. That morning, the check end light was no longer on. However, the technician was able to bring up the codes which left me stranded. However, I was told those codes are now history codes and there was nothing Stone Chevrolet could do. This is the 3rd time I’ve taken my truck to Stone Chevrolet for the same thing. However, 1st time it went on a tow truck and testing was completed because the check engine light was still on. One of the codes was a high pressure fuel pump code. They checked fuel filter and found metal shavings in it. They drained fuel from tank, cleaned tank, flushed fuel injection system and changed filter but did not replace the pump. This time, the trouble codes were same as 1st time (exhaust system failure, fuel injection service, High pressure fuel pump), yet, Stone Chevrolet did nothing. The vehicle went into limp mode then died for a reason and Stone Chevrolet said there was nothing they could do because the check engine light was no longer on.
6/17/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
EXETER, CA
Gary S|2025 GMC Yukon
Confirmed Sales Customer
5/20/2025
Very professional, no pressure
MATTHEW ROCHA
5/20/2025
Thank you, Gary! We’re glad to hear you experienced professional, no-pressure service. We strive to make every visit comfortable and straightforward. Looking forward to assisting you again!
PORTERVILLE, CA
Jose B|2022 GMC 1500 Sierra
Confirmed Service Customer
5/22/2025
I don’t feel like my concern we’re taking seriously just because they change one part doesn’t mean the problem was resolved.i was given examples that were irrelevant to my issue with my vehicle..,
5/24/2025
Hi Jose, we’re disappointed to hear you felt your concerns weren’t taken seriously during your recent visit. Please feel free to contact Brent Beck, he is the service manager.
TULARE, CA
Victor C|2024 Chevrolet Suburban 1500
Confirmed Service Customer
5/30/2025
Great experience
5/30/2025
Hi Victor, thanks for the great feedback! We’re glad you had a great experience at Stone Chevrolet Buick GMC. Hope to see you again soon!
TULARE, CA
Donald B|2025 Buick Enclave
Confirmed Service Customer
6/4/2025
Friendly and helpful
6/4/2025
Thank you, Donald! We’re glad to hear you had a friendly and helpful experience. We appreciate you stopping by and hope to see you again soon!
VISALIA, CA
Jaime R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2025
Experience was good. I also would like to know if I got reward points added to my Gm account.
6/4/2025
Thank you, Jaime! We’re glad to hear you had a good experience with us. For your GM reward points, we’d be happy to help you check on that, please feel free to reach out directly so we can assist you further!
VISALIA, CA
Joseph E|2017 Chevrolet Malibu
Confirmed Service Customer
6/9/2025
We have been a client for over 35 years! We have purchased our vehicles and have had them serviced at Stone the entire time. We are very satisfied with both sales and service.
6/9/2025
Thank you, Joseph! We’re incredibly grateful for your 35 years of loyalty and trust in our team. It means so much to know you’ve consistently had great experiences with both our sales and service departments. We truly value your continued support and look forward to many more years together!
VISALIA, CA
Timothy D|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/25/2025
Excellent experience. Highly recommend this dealership.
MATTHEW ROCHA
6/25/2025
Thank you, Timothy! We're thrilled to hear you had an excellent experience and truly appreciate your recommendation. We look forward to seeing you again in the future!
EL DORADO HILLS, CA
Eduviges P|2024 Chevrolet Trax
Confirmed Service Customer
6/25/2025
Very nice and friendly experience they got everything done in a hour I was very impressed.
6/25/2025
Thank you! We're so glad to hear you had a friendly experience and that everything was completed so efficiently. We truly appreciate your kind words!
EXETER, CA
Lupe R|2020 GMC Terrain
Confirmed Service Customer
7/1/2025
Pleased with the length of time it took to complete my car service.
7/1/2025
Thank you, Lupe. We're glad to hear you were pleased with how efficiently your service was completed. We appreciate your visit and hope to see you again next time!
TULARE, CA
Vincente Z|2024 GMC Sierra 1500
Confirmed Service Customer
6/17/2025
Unable to comment have had many problems with this vehicle the last two parts were ordered on a one year old vehicle
6/18/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Tammy R|2023 Chevrolet Blazer
Confirmed Service Customer
6/18/2025
Always great service
6/19/2025
Tammy, we are thrilled to hear you always receive great service! Thank you for your positive feedback!
PORTERVILLE, CA
David M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/19/2025
Staff was great, would highly recommend it to my friends and family
CHRISTOPHE VASQUEZ
6/19/2025
Thank you, David! We’re thrilled to hear you had a great experience and appreciate your recommendation to friends and family!
LAMONT, CA
Otto S|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/23/2025
It was perfect
JOEY PEREZ
6/23/2025
Thank you, Otto. We’re thrilled to hear you had a perfect experience. We appreciate the 5-star rating!
VISALIA, CA
Tony Z|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/24/2025
Matthew was very friendly and accommodating, but the entire process was painfully long. Pricing was supposed to be transparent, but it wasn’t until after 2+ hrs in that it was revealed to me that I didn’t qualify for the $2750 discount because I was going to use the 0% APR for 36 mo. I was quoted a price $67408 + 10/11% as the OTD price. This number was not met. There was no haggling on my side. I was supposed to just show up and sign the paperwork, which shouldn’t have taken 3 hours.
MATTHEW ROCHA
6/24/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Howard M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/5/2025
Ever since I bought truck from Merle Stone they've always taken care of my truck easy to make appointment
7/6/2025
Thank you, Howard! We’re glad to hear our team at Merle Stone has continued to take great care of your truck and made the service process easy for you. We appreciate your loyalty!
VISALIA, CA
David J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Thank you for the ride to my meeting
7/14/2025
You’re very welcome, David! We’re happy to help you get to your meeting on time. Don’t hesitate to reach out if you need anything else! We appreciate your feedback.
PIXLEY, CA
Alisa R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/10/2025
Very knowledgablr
RAFAEL PALAFOX
7/10/2025
Thank you for your feedback, Alisa! We're glad you found our team knowledgeable. We appreciate your support and look forward to assisting you again!
TULARE, CA
Daren S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/10/2025
I dont like the price of a diesel oil change but they always do a great job!
7/10/2025
Thank you for your feedback, Daren! We understand diesel oil changes can be pricier, but we’re glad to hear you’re happy with the quality of our work. We appreciate your continued trust!
VISALIA, CA
Gabriel S|2025 Buick Envista
Confirmed Sales Customer
7/10/2025
I am very disappointed. We purchased a brand new Buick 2025 Envista had it due 2 days and now it’s in the shop. Turbo needs to be replaced! I am very disappointed right now. Worried we have a lemon.
MATTHEW ROCHA
7/10/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
HANFORD, CA
Kristine W|2023 Chevrolet Traverse
Confirmed Service Customer
7/16/2025
Always kind and courteous
7/16/2025
Thank you, Kristine! We’re happy to hear our team continues to provide the kind and courteous service you deserve. We appreciate your continued support and look forward to seeing you again!
TULARE, CA
Richard L|2025 Chevrolet Traverse
Confirmed Sales Customer
7/18/2025
Joey was very helpful helping us to chose the perfect t vehicle.
JOEY PEREZ
7/18/2025
Thanks, Richard! We’re so glad Joey was able to help you find the perfect vehicle. It’s always exciting when everything comes together just right. Enjoy the new ride!
TULARE, CA
Omar O|2025 GMC Sierra 1500
Confirmed Sales Customer
7/22/2025
Very good
JOEY PEREZ
7/23/2025
We truly appreciate your 5-star review, Omar! We’re glad to hear you had a very good experience. We appreciate your feedback and thank you for choosing Stone Chevrolet Buick GMC!
SELMA, CA
Diana P|2026 Chevrolet Equinox
Confirmed Sales Customer
7/24/2025
We were very pleased with our experience and the sales team and finance manager Romy. We knew what we wanted when we pulled into the lot. We found a 2026 which even better. We will be back when it comes time for our next purchase in the future.
ALBERT LIMON
7/24/2025
Thank you for the 5-stars, Diana! We’re thrilled to hear you had a great experience with our sales team and Romy. It’s fantastic that you found the perfect 2026 model! We look forward to welcoming you back whenever you’re ready for your next purchase at Stone Chevrolet Buick GMC.
TULARE, CA
James W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/24/2025
I made an appointment and my pickup service was started on time and completed in a quarter of time from my last dealer service. Service manager was very friendly and helpful as I told him I was starting a 2500 trip the next day and made several suggest like adding DEF fluid as I had less than 1/2 in pickup. I will definitely go back to this dealer verse the one I bought the pickup from.
7/25/2025
Thanks for the fantastic review, James! We’re glad to hear your service was quick and that our manager was helpful with those important suggestions before your big trip. It means a lot that you’ll choose us again over your previous dealer. Safe travels, and we look forward to seeing you next time!
VISALIA, CA
Jon P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
Went in for a service and had my vehicle and had my truck for 5 hrs, I had to call service dept. to see what is going on, they apologized, also asked not to rotate tires, my tires were rotated, had to go back to Stone and get tires back in position, Service tech wrote on report that all tires were at 6/32 but only (2) tires were 6/32 while other (2) were at 8/32, NOT a good day
7/26/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
TULARE, CA
Bonnie B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Quick and Easy
8/1/2025
Thank you, Bonnie! We're happy to hear your visit was quick and easy. We appreciate you choosing Stone Chevrolet Buick GMC and look forward to seeing you again!
TULARE, CA
Vincent M|2014 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
I hadn't been to the service department in quite some years. Upon arrival there are no signs instructing where to park or where to go. I entered the service department and was told to go move my car and someone would be out there soon. When I went to move my car a guy came out and started waving me forward and when I wasn't close enough to the line you can tell he was irritated just by the look on his face as he waved me forward more. No good morning or smile from him whatsoever. The guy that came out to actually tag my car and as the problem was friendlier. They called later to give me the findings and amount to which I agreed to, but car had to wait until the next day as they were waiting for parts. The next day a guy called me to let me know my car would be ready by 4:30pm. I asked how late they were open and he told me 5:30pm but there might be one more guy staying a little later but if I were to go closer to six 'he would be long gone hahahaha'. I told him I get off work at 5:30pm and I'm just down the street and would be right there. So I get there at about 5:35pm walk in to where a nice lady greeted me at the window. I asked how late they were open and she tells me 6pm...... so why did the unprofessional guy tell me 5:30pm? Also when I paid my total had increased from the phone call I received from $1,671 to $1,723.... why? I have no idea and neither did she. Merle Stone is a well known name/dealership in this community and the people that work within should be held to a high standard. They need to be friendly, approachable, professional, and listen to their customers. Also the total price should not change after they had already called to give amount and I was told that price included parts, labor, taxes and fees.
8/11/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
TULARE, CA
Anthony M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2025
Took my vehicle in without an appointment for a service and they took care of it
7/14/2025
Thank you, Anthony! We’re glad we could take care of your vehicle even without an appointment. We appreciate your feedback!
VISALIA, CA
Jeffrey T|2023 GMC Yukon
Confirmed Service Customer
7/21/2025
Always in and out in a timely matter for oil changes. Friendly and honest service.
7/21/2025
Thank you, Jeffrey! We’re glad to hear you consistently experience timely, friendly, and honest service at Stone Chevrolet Buick GMC. We appreciate your continued trust in us!
VISALIA, CA
Albert S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
A great experience again. In and out in less time than stated and no surprises.
7/24/2025
Thank you for the 5-starts, Albert! We’re happy to hear you had another great experience with us, quick, seamless, and no surprises. We appreciate your continued trust at Stone Chevrolet Buick GMC!
TULARE, CA
Russell D|2020 Chevrolet Suburban
Confirmed Service Customer
7/28/2025
excellent service
7/29/2025
Thank you for the 5 stars, Russell! We're glad to hear the service you received was excellent. Thank you for choosing Stone Chevrolet Buick GMC!
VISALIA, CA
Guadalupe A|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/2/2025
If it wasn’t for Joey I wouldn’t got in my dream family car.
JOEY PEREZ
8/3/2025
Hi Guadalupe, thank you for sharing your experience! We’re so glad Joey was able to help you get into your dream family car. We appreciate you choosing Stone Chevrolet Buick GMC and look forward to serving you again!
KING CITY, CA
Junnel C|2025 Chevrolet Corvette
Confirmed Sales Customer
8/6/2025
Staff at stone dealership are excellent in their service.
ISAIAH GOMEZ
8/6/2025
Thanks so much, Junnel! We’re thrilled to hear you had a great experience with the team at Stone Chevrolet Buick GMC. Your kind words mean a lot!
FRESNO, CA
Pamela S|2025 Chevrolet Traverse
Confirmed Sales Customer
8/12/2025
JT was awesome! I would recommend driving to Tulare to get your vehicle! Stone Chevy thank you!
JASON THATCHER
8/12/2025
Hi Pamela thank you for your great feedback. We’re thrilled to hear JT provided awesome service. We appreciate your recommendation and look forward to serving you again at Stone Chevrolet Buick GMC!
BAKERSFIELD, CA
Raymond L|2025 Chevrolet Colorado
Confirmed Sales Customer
8/13/2025
Our sales person Joey was great
JOEY PEREZ
8/13/2025
Thank you, Raymond! We’re glad to hear Joey provided you with a great experience. We appreciate you choosing Stone Chevrolet Buick GMC!
VISALIA, CA
Danny B|2021 GMC Yukon
Confirmed Service Customer
8/20/2025
Failed to identify the issue, said it wasn’t doing it when they test drove the car. I drove back to Visalia and the issue started 5 mins after I left the service dept. Second or third time I’ve had it in for the same issue. Not happy!
8/21/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Michael H|2025 Buick Envista
Confirmed Sales Customer
8/10/2025
Sales staff was professional. Buying experience was hassle free.
RAFAEL PALAFOX
8/10/2025
Thank you, Michael! We're glad the sales team made your purchase smooth and professional. It was a pleasure assisting you at Stone Chevrolet Buick GMC.
VISALIA, CA
Michael H|2020 GMC 1500 Sierra
Confirmed Service Customer
8/10/2025
It was good, fast and professional
8/10/2025
Thank you, Michael! We’re glad to hear your experience was good, fast, and professional at Stone Chevrolet Buick GMC. We appreciate your feedback!
PORTERVILLE, CA
Marie A|2024 Chevrolet Traverse
Confirmed Service Customer
8/14/2025
Scheduled through AP. I received a email confirmation that said 2:30 but the AP clearly said 8:30. They said it was not an isolated case and took me when I arrived at 8:30
8/14/2025
Thank you for your feedback, Marie. We're glad the team was able to accommodate you at your scheduled time despite the email error. We appreciate you bringing this to our attention and will work to ensure better alignment between the app and confirmation emails moving forward.
EXETER, CA
Donald B|2024 Chevrolet Colorado
Confirmed Service Customer
8/24/2025
I was overcharged a bit , I had to call them out on it .. makes me? Coming back
8/25/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Alexander B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/29/2025
Your dealership was very helpful, helping me through the process despite several unintentional blunders on my part. You also worked with me despite showing up late after driving over 2 hours. Your salesperson, Joey, was frank and friendly. The entire process felt super transparent and it didn't feel like I was being rushed or pressured.
JOEY PEREZ
9/2/2025
Hi Alexander, thank you for your kind words. We’re glad Joey and the team at Stone Chevrolet Buick GMC were able to make the process smooth and transparent, even with the challenges along the way. It’s great to hear you felt comfortable and well supported throughout your visit.
ATASCADERO, CA
Danny A|2025 Buick Envista
Confirmed Sales Customer
8/29/2025
Had good experience with Mat Rocha salesman and Brandon Beck mgr. the sale went with out a hitch. I am very happy with the car I purchased
MATTHEW ROCHA
9/2/2025
Hi Danny, thank you for sharing your experience. We’re thrilled to hear Mat Rocha and Brandon Beck made the process smooth and that you’re very happy with your new car from Stone Chevrolet Buick GMC.
TULARE, CA
Allen L|2013 Buick LaCrosse
Confirmed Service Customer
8/30/2025
After discussing my bill with service manager and receiving an adjusted bill I was satisfied with the work than finding a small amount of fluid on my driveway i looked under car and found a leaky radiator, causing me to change my mind of the quality of work.
9/2/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
DELANO, CA
Mark M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/21/2025
Our salesman, Joey Perez was very helpful and attentive. No pressure, always fast and knowledgeable responses to questions. No BS
JOEY PEREZ
8/21/2025
Thank you for the great feedback, Mark! We’re glad Joey Perez provided helpful, attentive, and straightforward service. We appreciate your trust and look forward to assisting you again at Stone Chevrolet Buick GMC!
VISALIA, CA
Salvador E|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
Job was done in a quick and efficient manner.
8/22/2025
Thank you for your feedback, Salvador! We’re glad to hear your service at Stone Chevrolet was completed quickly and efficiently.
VISALIA, CA
William R|2024 Chevrolet Equinox EV
Confirmed Service Customer
8/23/2025
I showed up on Monday to check out a used car that was on the website, it wasn’t in the used car lot area. I had to go speak to a salesman, it took him about 10 minutes to locate the car. Then he mentioned that the car wasn’t charged and we couldn’t take it for a test drive , I insisted that I needed to drive it , he asked his manager again and this time it was granted . I took a drive , loved the car , returned and negotiated the deal. We agreed on a price and that I would return the next day at 5pm with a cashier check to finish up the transaction. On Tuesday, I arrived around 4:50 with the cashier check in hand . I was asked to sit down on the cube and I’d have to wait for someone else who was in financing already . Said it would be about 20 minutes. Fast forward to about 5:45 , still waiting , I let the salesman know that I had commitments this evening and that if we didn’t get done by 6pm then I would be leaving without the car . He was able to get the manager to assist with the transaction. I pulled off the lot around 6:05ish. Way too long for a cash purchase. I also overheard a lady in the next cube getting ready to purchase a car and they told her it would be 1.5-2 hours to get the paperwork done. That’s crazy, other dealers have streamlined this process and I’d suggest Merle stone upgrade their system and automate this process to reduce time waiting at the dealership. I assume you have lost deals over this, if I were in that lady’s shoes , I definitely wouldn’t have waiting 2 hours to purchase a car. Or at least have a few people trained to do the paperwork so customers can get out in a timely manner.
8/25/2025
Thank you for your detailed feedback and for choosing to work with us, William. We’re glad you loved the car and that the test drive was ultimately approved. Your suggestions about streamlining and automating paperwork are valuable, and we’ll be sharing them with our management team to improve our customer experience. We hope to make your next visit smoother and more efficient. Thank you again for your honest insights.
TULARE, CA
Howard M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/27/2025
They explained everything to me were very helpful.
8/28/2025
Hi Howard. Thank you for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Stone Chevrolet Buick GMC.
VISALIA, CA
Yesenia V|2026 Chevrolet Equinox
Confirmed Sales Customer
9/11/2025
I was approached by Jason, who also goes by JT, and he couldn’t have been any nicer. His patience, professionalism, and knowledge were outstanding. I haven’t purchased a vehicle in over a decade, and this was by far the best experience I’ve had. The process was quick and smooth, even with my child in tow. Most importantly, I never felt pressured, which made everything feel easier and stress free. Thank you again, JT, for such a great experience. May God Bless you!
JASON THATCHER
9/11/2025
Thank you for your fantastic review, Yesenia. We’re so glad JT was able to make your experience at Stone Chevrolet Buick GMC enjoyable, smooth, and pressure-free. We’ll be sure to share your kind words with him.
TULARE, CA
Janice C|2025 GMC Canyon
Confirmed Service Customer
9/11/2025
Fred was great dealing with on the sale. Friendly, knowledgeable and well informed with all the questions we asked. He took the time to teach us what the canyon was equipped with and familiarized us with the electronics.
9/11/2025
Thank you for your kind review, Janice. We’re glad to hear Fred provided friendly, knowledgeable, and thorough service, and took the time to make sure you were comfortable with your Canyon. We appreciate your feedback and look forward to seeing you again at Stone Chevrolet Buick GMC.
FRESNO, CA
Macy R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
They took me in early and service was completed in a timely manner. Seemed like no time at all sitting in the customer waiting area. Very nice. All personnel were very friendly. Great experience.
9/12/2025
Thank you for sharing your experience, Macy! We’re thrilled to hear our team provided timely service and made your visit pleasant. We appreciate you choosing Stone Chevrolet Buick GMC!
TULARE, CA
Russell D|2020 Chevrolet Suburban
Confirmed Service Customer
9/17/2025
Excellent service as always
9/17/2025
Thank you for your feedback, Russell. We’re glad to hear that you continue to have an excellent experience with our team at Stone Chevrolet Buick GMC. We appreciate your continued support!
VISALIA, CA
Paul R|2020 GMC Terrain
Confirmed Service Customer
9/21/2025
Friendly and efficient
9/21/2025
Thank you Paul for your feedback. We are pleased to hear our team at Stone Chevrolet Buick GMC provided you with friendly and efficient service. We appreciate your support and hope to see you again.
TULARE, CA
Haley M|2025 Buick Envision
Confirmed Sales Customer
9/25/2025
I really enjoyed my experience. The sales people were never pushy, knew what they were talking about and able to answer all my questions, and generally friendly. Specifically JT and Fred.
FREDDIE AVILA
9/25/2025
Hi Haley, thank you for sharing your experience! We’re delighted to hear that JT and Fred made your visit to Stone Chevrolet Buick GMC enjoyable and informative. It’s great to know our team could answer all your questions while keeping the process friendly and comfortable.
EXETER, CA
Felicia G|2026 Chevrolet Traverse
Confirmed Sales Customer
9/25/2025
AJ was great and got us exactly what we were looking for
ALBERT LIMON
9/25/2025
Hi Felicia, thank you for sharing your experience! We’re thrilled to hear that AJ was able to help you find exactly what you were looking for. We appreciate your business and hope you’re enjoying your new vehicle from Stone Chevrolet Buick GMC.
BAKERSFIELD, CA
William J|2022 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
Great service. Everything requested was taken care of.
9/26/2025
Thank you for your kind words, William. We’re glad to hear everything you requested was taken care of and that you had a great service experience. We appreciate your trust and look forward to serving you again at Stone Chevrolet.
TULARE, CA
Arden P|2017 Buick Regal
Confirmed Service Customer
10/8/2025
My car had a bad battery and they were very busy but the found the time to fix my car. My family had a very full weekend ahead of us and being down a vehicle would have been very stressful.
10/8/2025
Thank you so much for your kind words, Arden. We’re really glad we could find the time to get your car’s battery fixed, especially with such a busy weekend ahead for your family. We know how stressful being without a vehicle can be, and we’re happy we could help keep things running smoothly for you. Safe travels, and don’t hesitate to reach out to our team at Stone Chevrolet Buick GMC if you ever need us again!
TULARE, CA
Anthony C|2019 Chevrolet Blazer
Confirmed Service Customer
10/16/2025
Victor helped me with my service without any hesitation. I really appreciate that he was there for me when I needed help, unlike other dealers who require appointments and quote prices before even starting. He got straight to it, which was great! Excellent service — thank you, Victor!
10/16/2025
Thank you, Anthony, for taking the time to share your experience! We're thrilled to hear that Victor was able to assist you promptly and provide the support you needed without hesitation. Delivering straightforward, dependable service is what we strive for, and it's wonderful to know Victor made such a positive impression. We truly appreciate your kind words and look forward to serving you again in the future at Stone Chevrolet Buick GMC!
TULARE, CA
Brian B|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/16/2025
I have had several services done and never treated with this much respect. I felt my concerns were heard and understood. The issues with my vehicle were addressed and I was given the reassurance to bring my vehicle back in if the problem still remained.
10/16/2025
Thank you so much for your kind words, Brian! We’re really glad you felt respected and heard throughout your service visits. Providing reassurance and addressing your concerns is very important to us. We appreciate your trust and look forward to continuing to take great care of you and your vehicle at Stone Chevrolet Buick GMC!
PIXLEY, CA
Jordan N|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/16/2025
Easy, fast and not stressful
CHRISTOPHE VASQUEZ
10/16/2025
Thank you for the fantastic review, Jordan! We’re glad to hear your experience was easy, fast, and stress-free. That’s exactly what we strive for. We look forward to serving you again at Stone Chevrolet Buick GMC!
FRESNO, CA
Megan M|2026 GMC Yukon
Confirmed Service Customer
10/23/2025
Everyone is always friendly and
10/24/2025
Thank you so much, Megan! We’re lucky to have such a friendly team and amazing guests like you who make it easy to smile every day! It's great to hear that you had a positive experience at your most recent service appointment. We hope to see you again next time at Stone Chevrolet Buick GMC.
EXETER, CA
Jeffrey T|2023 GMC Yukon
Confirmed Service Customer
10/24/2025
Excellent service in a timely matter. Will continue to buy and service my cars at this dealership.
10/24/2025
Thank you for the 5-star review, Jeffrey! We’re glad you received excellent and timely service. We appreciate your continued trust in Stone Chevrolet Buick GMC.
VISALIA, CA
Douglas B|2024 Chevrolet Suburban 1500
Confirmed Service Customer
9/10/2025
Victor was very helpful and knowledgable. We appreciate his attention to detail. Thank you for your great service!!’
9/10/2025
Thank you for the 5-star survey, Douglas! We’re so glad to hear Victor provided helpful, knowledgeable service with great attention to detail. We truly appreciate your kind words and look forward to assisting you again at Stone Chevrolet Buick GMC!
TULARE, CA
Dana C|2025 Chevrolet Trax
Confirmed Sales Customer
9/24/2025
No upsetting was great Was calm and relaxed
ALBERT LIMON
9/24/2025
Hi Dana, Thank you for your feedback. We are glad to hear that your experience at Stone Chevrolet Buick GMC was calm and relaxed without any pressure to upsell. We appreciate you sharing your thoughts and are happy we could make your visit comfortable.
LEMOORE, CA
Harvey W|2019 GMC 1500 Sierra
Confirmed Service Customer
9/24/2025
Greeted promptly and service was completed in a timely manner.
9/24/2025
Hi Harvey, Thank you for your feedback. We are glad to hear that you were greeted promptly and that your service at Stone Chevrolet Buick GMC was completed on time. We appreciate you sharing your experience with us.
TULARE, CA
Michael N|2025 Chevrolet Colorado
Confirmed Sales Customer
10/9/2025
I got what I wanted
MATTHEW ROCHA
10/9/2025
Thank you, Michael, for your feedback! We're glad to hear you got what you wanted. If there’s anything we can do to make your experience a 5-star one next time, please don’t hesitate to let us know. We appreciate your business and look forward to serving you again at Stone Chevrolet Buick GMC!
TULARE, CA
Mayra T|2025 Chevrolet Trax
Confirmed Service Customer
10/19/2025
Great experience
10/20/2025
Hi Mayra. Thank you for sharing your great experience with our team at Stone Chevrolet Buick GMC. We’re pleased to know we met your expectations and look forward to providing you and your vehicle with excellent service again in the future. If there’s anything more we can do, please don’t hesitate to reach out. See you next time!
TULARE, CA
Israel P|2026 Chevrolet Trax
Confirmed Sales Customer
10/23/2025
Grat services
FREDDIE AVILA
10/23/2025
We appreciate your feedback, Israel! It’s great to know you had a positive service experience at Stone Chevrolet Buick GMC.
PORTERVILLE, CA
Kari M|2026 GMC Acadia
Confirmed Sales Customer
10/24/2025
Excellent! Great and patient salesman.
FREDDIE AVILA
10/24/2025
Thank you for the 5-star review, Kari! We’re glad your salesperson was patient and made your experience excellent at Stone Chevrolet Buick GMC.
TULARE, CA
Samuel E|2025 GMC Canyon
Confirmed Sales Customer
10/28/2025
Matthew did an excellent job of answering all my questions and giving me details about the vehicles I was interested in.
MATTHEW ROCHA
10/28/2025
Thank you so much for the 5-star review, Samuel! We’re thrilled to hear Matthew took great care of you and made sure all your questions were answered. It’s wonderful to know he helped you explore the vehicles you were interested in. We’ll be sure to share your kind words with him. See you again next time at Stone Chevrolet Buick GMC, but until then, enjoy your new ride!
PORTERVILLE, CA
Liliana R|2026 Chevrolet Suburban
Confirmed Sales Customer
10/29/2025
Great
ISAIAH GOMEZ
10/29/2025
Hi Liliana, Thank you so much for the 5 stars! We’re thrilled to hear you had a great experience and truly appreciate your support. Everyone here at Stone Chevrolet Buick GMC is glad we could make your visit a positive one.
PORTERVILLE, CA
Jesus C|2026 GMC Sierra 1500
Confirmed Sales Customer
11/2/2025
Great experience, great salesman
ALBERT LIMON
11/2/2025
Hi Jesus, We’re glad to hear you had a great experience! It’s always wonderful when our team makes the process smooth and enjoyable. Thanks for sharing your feedback about Stone Chevrolet Buick GMC!
HANFORD, CA
Marie A|2024 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
I appreciate Linda understanding the challenges of my situation and making the effort to schedule perfectly.
11/4/2025
Thank you for sharing your experience, Marie. We’re delighted that Linda was able to provide the understanding and flexibility you needed for your vehicle's service appointment. Your feedback means a lot to us, and we’ll be sure to share your comments with her. We hope to see you again soon at Stone Chevrolet Buick GMC!
EXETER, CA
Alan J|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/4/2025
Your staff are always top notch. They listen to any concerns I may have regarding my vehicle and address any issues. They took care of the recall issue very fast and my truck ready for pickup faster than expected.
11/4/2025
Hi Alan. Thank you for the awesome 5-star review! We’re thrilled our team at Stone Chevrolet Buick GMC could tackle your recall issue quickly and get your truck back on the road faster than expected. We love making sure your concerns are heard and taken care of. Our crew will be smiling, hearing your kind words! See you for your next service appointment.
TULARE, CA
Rick H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Unfortunately I found myself back at the dealership about a week after getting some costly repairs done. This trip turned out to be something unrelated to the previous work that was done. I love my Silverado. I have owned a couple over the last 20 years. It’s a great truck. I always have it serviced here at Stone Chevrolet. I always work with Tom. He goes out of his way to take care of me. I appreciate that very much. You can say a lot about a business that does take the time to make their customers feel satisfied and take the time to listen. That is why I have been a loyal customer of Stone Chevrolet for two decades. All the staff are pretty great. From the service department to the sales department and to the office staff. I got a chance to meet Brent this last time I was in. He is the service manager. Brent really went above and beyond to help me with this repair considering I had just left here about a week prior and I still hadn’t recovered from it financially. I am so appreciative of everything he and Stone Chevrolet have done for me. Great business. Great staff. Great coffee too lol. I will always give a recommendation for Stone Chevrolet. Thank you again.
11/5/2025
Hi Rick, thank you for sharing such a detailed and thoughtful review. We’re thrilled to hear that Tom and Brent were able to take such good care of you and make your visits as smooth as possible. It means a lot to us that you’ve trusted Stone Chevrolet for over 20 years and continue to have a great experience, from service to sales and even enjoying our coffee! Your loyalty and recommendation mean the world to our team, and we truly appreciate your kind words.
VISALIA, CA
Carol G|2018 Chevrolet Sonic
Confirmed Service Customer
10/30/2025
Wonderful, parts and service were delivered and replaced efficiently.
10/30/2025
Now that’s what we like to hear: efficient, smooth, and wonderful! We’ll make sure our parts and service team know they nailed it. Thanks for the 5 stars and for choosing Stone Chevrolet Buick GMC! We can't wait to see you again next time.
HANFORD, CA
Marla B|2020 Buick Enclave
Confirmed Service Customer
11/5/2025
Have been very frustrated with the service the past several times I have brought my car in. The log in (IPAD) procedure is cumbersome. Had to call multiple times to get an appt for parts I ordered months prior and got NO return phone call that they were even in. Working with Victor seems that is he overwhelmed and doesn't return phone calls. The only reason I got the appt scheduled was due to the fact I stopped by randomly last week due to my windshield wipers falling off during the rainfall. I had called the day before for Victor about my parts I ordered, and they said he would call me back that day. He DID NOT. So, when I stopped by randomly, I asked for him and he was off. So, I went to the parts counter to purchase my windshield wiper blades and then asked them about my parts Victor ordered months prior. They had come in some time ago at which time I had to schedule this appt to get this done. NOT HAPPY, especially when the appt cost over a $1000 (which I anticipated). Customer communication is a huge issue. I brought in car at 730 am for a 9 am appt and said I also wanted my car ran through the carwash, which was noted and they said it would be no problem. Again, I mentioned it when they gave me my service update. They had my car till 530 pm and was filthy dirty when I picked it up. When I said I told two people to have it washed, they said "oh let me see if I can get someone to run it through". at which time I had no time to wait for that!
11/5/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
TULARE, CA
Justin N|2025 GMC Acadia
Confirmed Service Customer
11/13/2025
I wanted to get my brakes checked out because they started squeaking less than 1,000 miles after buying it from Stone. The only way they’d look without charging me is if I got an oil change. After they said there’s no problem, brakes are safe and pads are fine. Couldn’t tell me why they squeak.
11/13/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Leticia R|2026 Chevrolet Traverse
Confirmed Sales Customer
11/13/2025
Best customer service! Joey our salesman is so professional and explains everything very well. Can’t wait to get another vehicle from Joey.
JOEY PEREZ
11/13/2025
Hi Leticia, we’re thrilled to hear that Joey made such a great impression during your visit to Stone Chevrolet Buick GMC. It’s wonderful to know his professionalism and clear explanations made your experience so positive. We can’t wait to help you find your next vehicle with Joey as well!
TULARE, CA
Michael M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/5/2025
JT was very patient with us since we came in with very little idea what car we were interested in.
JASON THATCHER
11/5/2025
Hi Michael, we’re glad JT could help guide you through the process and be patient while you figured out what car was right for you. It’s great to hear you had a positive experience with Stone Chevrolet Buick GMC!
TULARE, CA
Ryan M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
Chris and Greg were awesome
CHRISTOPHE VASQUEZ
11/6/2025
Thank you for sharing, Ryan! Chris and Greg always strive to make every visit smooth and enjoyable, and we’re glad they made such a positive impression. We're always here for you at Stone Chevrolet Buick GMC whenever you need us!
TULARE, CA
William P|2026 GMC Terrain
Confirmed Sales Customer
11/6/2025
I believe my salesman was “let go” just as we were closing the deal. I would have liked for the salesman to be my go to guy for questions about the car. Other folks on the sales staff have been helpful.
FREDDIE AVILA
11/6/2025
Hi William, thank you for sharing your experience. We’re glad the rest of our sales team has been helpful, and we understand it can be challenging when your original salesperson isn’t available. We appreciate your patience and your business with Stone Chevrolet Buick GMC.
TULARE, CA
Daniel G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Chris Vazquez was very honest and professional
CHRISTOPHE VASQUEZ
11/10/2025
Chris will be thrilled to hear this, Daniel! We’re so glad his honesty and professionalism made your experience a great one. Thank you for the 5 stars, and we look forward to serving you again at Stone Chevrolet Buick GMC. But, until then, enjoy the ride in your new Silverado!
PORTERVILLE, CA
Daren S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/20/2025
Always helpful!
11/20/2025
Thanks for the 5 stars, Daren! We’re thrilled to hear our team is always helpful. We’ll keep up the good work and can’t wait to assist you again on your next visit to Stone Chevrolet Buick GMC!
VISALIA, CA
Paula Q|2023 GMC Acadia
Confirmed Service Customer
11/20/2025
Very nice and polite person responsible
11/20/2025
Thanks for the 5 stars, Paula! We love hearing that you were treated with kindness and professionalism. It's the combo we aim for every day. Come back to Stone Chevrolet Buick GMC anytime for more great service!
CARSON, CA
Jessica C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/23/2025
I would of rated my overall experience a 5 star but unfortunately there was a snag that impacted that rating. I went for a different color model and did a test drive and began the numbers, only to be told it was actually sold and was offered the same model but in a different color. Matt Rocha did a great good communicating with us and showing us the alternative option. The dealership was able to price match the alternative car for the original one, which was great. We bought the car and big shout out to Matt Rocha. My recommendation have sales communicate with each other on the status of vehicles prior or have some sort of identification that a vehicle is pending a sale or waiting for a buyer. This would avoid issues like the one we experienced.
MATTHEW ROCHA
11/24/2025
Thank you for sharing your detailed feedback, Jessica. We’re glad to hear that Matt provided excellent communication and support, and that we were able to find a solution that worked for you. We also appreciate your constructive suggestions regarding vehicle availability and internal communication. It’s feedback like this that helps us improve our process. Congratulations on your new car, and we hope you enjoy it for years to come! If you need anything in the future, please do not hesitate to reach out to our team at Stone Chevrolet Buick GMC.
PORTERVILLE, CA
William G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/24/2025
Treated well
FREDDIE AVILA
11/24/2025
Thank you for sharing your review, William! It’s great to hear you felt well taken care of at Stone Chevrolet Buick GMC.
TULARE, CA
Jerry M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/24/2025
The appointment went as planned they got the truck in and out very quickly
11/24/2025
Hello Jerry, we appreciate you letting us know how things went. It’s great to hear your truck was handled quickly and your appointment went as planned. We always aim to make visits at Stone Chevrolet Buick GMC easy and efficient, and we’re glad that showed during your visit.
TULARE, CA
Anthony B|2021 GMC Canyon
Confirmed Service Customer
11/25/2025
I am a repeat customer and continue to use Stone Chevrolet. Honest, dependable and reliable
11/25/2025
Thank you for the 5-star review and for being a loyal customer, Anthony! We’re thrilled to hear that you continue to find Stone Chevrolet honest, dependable, and reliable. Your trust means a lot to us, and we look forward to serving you for many years to come!
TULARE, CA
Marina B|2024 Chevrolet Malibu
Confirmed Service Customer
11/27/2025
Answered my questions and communicated about my vehicle.
11/30/2025
Hello, Thank you for sharing your feedback. We’re happy our team could answer your questions and keep you informed about your vehicle. We appreciate you choosing Stone Chevrolet Buick GMC for your service needs.
TULARE, CA
Angela N|2016 Chevrolet Malibu
Confirmed Service Customer
11/28/2025
Victor is always a great help. Friendly and knowledgeable.
11/30/2025
Hi Angela, We really appreciate you taking the time to share your experience. Victor always enjoys helping our customers, and we’re thrilled to hear he made things easy and informative for you at Stone Chevrolet Buick GMC. We look forward to seeing you again soon.
TULARE, CA
Rick H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/28/2025
I decided to get some preventative maintenance done on this appointment that was suggested by Tom when I was there a couple weeks back because of some possible fuel injection problems. I have had this truck for almost ten years and unfortunately I have had my share of issues with this model year of my Silverado. I have put a lot into this truck to keep it going and I have nothing to fall back on. This is my ride or die vehicle so I do my best to keep it on the road. Plus I promised it to my son when he gets his license in February so I need this truck running smooth. I wish I could get my son a newer ride but it’s just not in the cards. So I continue to bring it here to Stone Chevrolet for all my maintenance work. I have trusted these guys and gals for many years and they have always been good to me. I really do appreciate how they make me feel as a customer. Tom always greets me with a smile. Sometimes we talk sports which is always fun and I think it’s fair to say they know me and my truck pretty well. I will always recommend Stone Chevrolet anytime the opportunity presents itself. Plus like I have mentioned before, they have some great coffee in the waiting room lol. I look forward to a couple cups every visit. Great company & great staff.
11/30/2025
Hi Rick, Thank you for sharing your experience! We really appreciate your loyalty over the years. It means a lot that you trust Stone Chevrolet with your Silverado. Tom and the team are glad they can make your visits smooth and enjoyable, and we love that those coffee breaks have become part of the routine. We look forward to keeping your truck running strong and seeing you back soon.
VISALIA, CA
James W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/14/2025
Service took longer than I was told 2-1/2 hours when told it would be about 1 hour. This time it worked because I didn't wait for it as I usually do for a short service.
11/14/2025
Thank you for the 4-star review, James! We appreciate your understanding and feedback regarding the service time.
VISALIA, CA
Lloyd Leslie H. M|2013 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
The staff and service is always excellent at Stone Chevrolet—very professional and honest. I always enjoy taking my car in for service.
11/17/2025
We’re thrilled to hear that every visit to Stone Chevrolet leaves a positive impression! Our team takes pride in providing professional, honest service, and it’s wonderful to know you enjoy bringing your car in. We look forward to seeing you again, Lloyd!
VISALIA, CA
Clem C|2025 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Came in for an oil change and was greeted nicely. When I can back to pick up my vehicle the ladies inside didn’t greet or ask anything and could have been a little more friendly.
11/19/2025
Thank you for your feedback and for the 5-star rating, Clem! We’re glad your initial visit was welcoming, and we appreciate you letting us know about your pickup experience. We’ll work on making every interaction just as friendly and attentive. We value your business and look forward to providing an even better experience next time you visit Stone Chevrolet Buick GMC.
TULARE, CA
Victor G|2024 GMC Canyon
Confirmed Service Customer
11/24/2025
Didn’t do the service they said they would oil pressure at the same level tells me they didn’t do the service just reset the oil
11/24/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
LINDSAY, CA
Uriel S|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/26/2025
Good communication at all times
JOEY PEREZ
11/26/2025
Hi Uriel. Thank you for your review! We’re glad to hear that our communication met your expectations. Keeping our customers informed every step of the way is very important to us, and we appreciate you recognising that. We look forward to serving you again at Stone Chevrolet Buick GMC!
FRESNO, CA
Joseph D|2020 GMC 1500 Sierra
Confirmed Service Customer
12/8/2025
Expensive for just a servicing
12/8/2025
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
TULARE, CA
Thomas T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
Anytime I have a problem with my truck I call Vic.. I feel he is very knowledgeable about what I ask him issues with my Truck.
12/9/2025
Thank you for the great review, Thomas! We’re thrilled Vic has been such a reliable resource for you, and we look forward to keeping your truck running strong! See you next time at Stone Chevrolet Buick GMC.
REEDLEY, CA
Lia H|2022 Chevrolet Colorado
Confirmed Service Customer
12/1/2025
I brought my truck because of two issues. One was the battery and the other was my check engine light was on. I was mistaken that my battery was covered by my warranty. That was my mistake. As for the engine light it turned out to be a bad thermostat that was covered by my warranty. Tom went out of his way to take care of me and even helped with a rental car until my truck was fixed. Thank you Tom for all your help.
12/2/2025
Thank you for the survey, Lia! It’s great to hear Tom went out of his way to help, made sure the thermostat issue was covered under your warranty, and assisted with a rental while your truck was being repaired.
VISALIA, CA
Patricia C|2025 Buick Envista
Confirmed Sales Customer
12/4/2025
Our salesman Joey was knowledgeable, courteous and efficient. He was very pleasant to work with. I will not hesitate to recomend Stone Chevy, Buick, GMC to others.
JOEY PEREZ
12/4/2025
Hello Patricia. We’re thrilled to hear Joey provided such a positive experience at Stone Chevrolet Buick GMC. It’s wonderful knowing he made the process pleasant and efficient. We appreciate your recommendation and can’t wait to see you again.
KINGSBURG, CA
Micah G|2023 Chevrolet Colorado
Confirmed Service Customer
12/5/2025
Very good service. Great customer service , friendly. All and all happy with there service
12/5/2025
Hi Micah. We’re happy to hear you had such a positive experience at Stone Chevrolet Buick GMC. It’s great that our team made you feel comfortable and provided the service you expected. Thanks for sharing your experience and letting us know we’re doing things right.
PORTERVILLE, CA
Jose T|2026 GMC Yukon
Confirmed Sales Customer
12/12/2025
Good experience plus JT was awesome
JASON THATCHER
12/12/2025
Thank you for the 5-star review, Jose! We’re thrilled to hear you had a good experience and that JT made it even better. We’ll be sure to pass along your kind words, and we look forward to assisting you again in the future at Stone Chevrolet Buick GMC!
COALINGA, CA
Jeffrey C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/17/2025
I was an excellent experience the staff was great and the answers all of my questions and were not pushy when it came down to making a decision. Thank you very much
JOEY PEREZ
12/17/2025
We appreciate your kind feedback, Jeffrey! It’s wonderful to know the staff made your experience excellent and comfortable from start to finish at Stone Chevrolet Buick GMC!
VISALIA, CA
Amanda A|2025 Buick Envista
Confirmed Sales Customer
12/26/2025
Great fast
JOEY PEREZ
12/26/2025
We appreciate you taking the time to share your feedback, Amanda! It’s excellent to know Joey provided quick service at Stone Chevrolet Buick GMC.
SANGER, CA
Gregory P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
It was a great experience very easy. Great family run dealership!!
CHRISTOPHE VASQUEZ
12/31/2025
Gregory, thank you for visiting Stone Chevrolet Buick GMC and for sharing your experience. We are glad to hear everything was easy and that you enjoyed the family-run atmosphere of our dealership. We truly appreciate your business and look forward to helping you again.
SARATOGA, CA
Edith H|2025 Buick Envista
Confirmed Service Customer
12/31/2025
Great service and staff. The team member Victor, that helped with my vehicle was pleasant and assured my vehicle would be ready for pick up in a timely manner.
12/31/2025
Hi Edith, thank you for sharing your experience with us. We’re glad to hear Victor was pleasant and kept you informed, so everything was ready on time. Thank you for visiting Stone Chevrolet Buick GMC. We truly appreciate the opportunity to take care of your vehicle.
TULARE, CA
Margaret U|2021 Chevrolet Traverse
Confirmed Service Customer
12/31/2025
Always a pleasure to deal with friends.
1/22/2026
Hey Margaret, thank you for visiting Stone Chevrolet Buick GMC and for your kind words. We love hearing that working with our team feels like dealing with friends, and we are glad Victor took great care of you during your service visit. We truly appreciate your trust and look forward to seeing you a gain.
TULARE, CA
Gregory C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/2/2026
My 2022 Chevy pickup with 34k miles was diagnosed with torque converter shudder. A transmission flush was recommended by he service writer at a cost of $611. The service dept said it was not covered by my extended warranty because it was a “maintenance issue”. The owners manual doesn’t call for any transmission service until 45k miles
1/2/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Antonio L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
Excellent service and very professional
JOEY PEREZ
1/5/2026
Hi Antonio, Thank you for sharing your experience with Stone Chevrolet Buick GMC. We are glad to hear the service was excellent and professional. Your feedback is appreciated, and we look forward to assisting you again.
VISALIA, CA
Blake S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
Great experience with the whole staff. JT was great
JASON THATCHER
1/5/2026
Hi Blake, Thank you for sharing your experience with Stone Chevrolet Buick GMC. We are thrilled to hear the whole team provided a great experience and that JT stood out. Your kind words will be shared with him and the staff.
TULARE, CA
Bryant C|2017 GMC Terrain
Confirmed Service Customer
1/9/2026
Repair took to long and 400 dollars for labor on a 83.00 part seems excessive
1/12/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
VISALIA, CA
Elizabeth B|2020 Chevrolet Spark
Confirmed Service Customer
12/23/2025
The agent who helped me was friendly and polite and professional. He also helped reduce my payment to less than my coupon price. The receptionist at the checkout counter was friendly and professional also.
12/24/2025
Thank you for the great feedback, Elizabeth! It’s wonderful to hear our team was friendly, professional, and helpful throughout your visit to Stone Chevrolet Buick GMC.
TULARE, CA
Victor L|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/24/2025
enjoy it very much no sales pressure
MATTHEW ROCHA
12/24/2025
Thanks for the kind review, Victor! It’s great to know you enjoyed the process and felt no pressure along the way at Stone Chevrolet Buick GMC!
TULARE, CA
Jack H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/1/2026
Had a great experience working with Joey!
JOEY PEREZ
1/1/2026
Hi Jack, thanks for letting us know about your visit to Stone Chevrolet Buick GMC. We’re really glad Joey could make the experience smooth and enjoyable for you. It’s great to hear you had such a positive experience.
DINUBA, CA
Michael S|2026 Chevrolet Traverse
Confirmed Sales Customer
1/6/2026
the sale was done professionally by everyone involved with the transactino
JOEY PEREZ
1/6/2026
Hey Michael, it’s great to know the entire transaction went smoothly and met your expectations. Joey will be happy to hear that his efforts made a positive impression. Thank you for visiting Stone Chevrolet Buick GMC and for the 5-star review.
SANGER, CA
Gary B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/7/2026
Our salesman Matthew Rocha was fantastic and very friendly. We appreciate all his time & help.
MATTHEW ROCHA
1/7/2026
Hi Gary, thank you for sharing your experience at Stone Chevrolet Buick. It’s wonderful to hear that Matthew Rocha provided friendly and helpful service. We’re glad his support made your visit a positive one.
EXETER, CA
Mark M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
My service technician was friendly and helpful. He greeted be promptly, registered my problem, and got my vehicle into the service bay quickly. The issue was resolve and he got me back on the road in no time at all. I appreciate the quick service.
1/23/2026
Mark, we’re glad to hear everything moved smoothly from check-in to completion. Friendly service and quick turnaround are always the goal. Thank you for visiting Stone Chevrolet Buick GMC and trusting our service team.
VISALIA, CA
Zabrina A|2024 Buick Envista
Confirmed Service Customer
1/25/2026
Very fast with service reporting & quick to get my vehicle back to me.
1/25/2026
Hello Zabrina, We’re happy your visit to Stone Chevrolet Buick GMC was handled quickly and efficiently. It’s great to know our team made the process smooth for you.
TULARE, CA
Alfredo R|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/26/2026
Scheduled service went fast. I waited for my truck to be serviced and it was done in less than an hour.
1/26/2026
Hello Alfredo, Thanks for sharing your experience. We’re glad your visit to Stone Chevrolet Buick GMC was fast and that your truck was serviced without a long wait. We appreciate you taking the time to let us know.
TULARE, CA
Michael C|2026 Buick Envista
Confirmed Sales Customer
1/15/2026
Very fast great day our youngest bought a new 2026 envoys Buick SUV and my husband and her signed papers. It was great very nice person Fred helped us get done a task that took Fresno Chevy a while to accomplish. Thank you Stone Chevrolet Buick. Also, thank you Fred great job!
FREDDIE AVILA
1/15/2026
Thank you, Michael! It’s great to hear your youngest’s purchase went quickly and that Fred was able to step in and help get everything wrapped up efficiently. We’re grateful for your kind words and for trusting Stone Chevrolet Buick GMC with such an exciting milestone.
TULARE, CA
Makayla S|2026 GMC Yukon
Confirmed Sales Customer
1/17/2026
Really great experience. Reasonable prices.
JOEY PEREZ
1/18/2026
Hi Makayla, we’re glad to hear you had a positive experience at Stone Chevrolet Buick GMC. It’s great that you found the pricing fair and the visit enjoyable. We hope to see you back again soon.
EXETER, CA
Edward S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
1/19/2026
Treatment was above and beyond, excellent service from AJ Limon and Brandon Beck. They really have a great sales team. Thank you, Edward Sanchez
ALBERT LIMON
1/19/2026
Hi Edward, Thank you for sharing your experience at Stone Chevrolet Buick GMC. It’s wonderful to hear AJ Limon and Brandon Beck provided such excellent service. We’re glad their efforts made a positive impression and appreciate you recognizing the team.
TULARE, CA
Jennifer N|2025 Buick Envista
Confirmed Service Customer
1/31/2026
Everyone was professional and friendly and the service wast timely and efficient.
THREE RIVERS, CA
Miguel V|2026 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Communications was good friendly
AVENAL, CA
Paisley D|2025 Buick Envista
Confirmed Sales Customer
2/3/2026
10/10 exper
TULARE, CA
Ana H|2020 Chevrolet Trax
Confirmed Service Customer
2/16/2026
The technician used to come outside when my car was ready to pick up and explained the service that was needed and what wasn’t, now they just give the paperwork from the office.. I know that is on the paperwork after I pay. I used like that before Now it seems that is not longer that! I used like the old service before.
TULARE, CA
Erlinda D|2022 Chevrolet Malibu
Confirmed Service Customer
2/16/2026
Great service and staff. My service Advisor was very knowledgeable and informative.
TULARE, CA
Donald H|2012 Chevrolet Volt
Confirmed Service Customer
2/19/2026
The team of service personnel at your dealership shines above the crowd.
VISALIA, CA
Jazzmyn M|2023 Chevrolet Bolt EUV
Confirmed Service Customer
2/20/2026
Always great and reliable service!
TULARE, CA
Jeffrey T|2023 GMC Yukon
Confirmed Service Customer
2/24/2026
They make it easy. In and out on service, and go the extra mile to make sure things are done right.
VISALIA, CA
Jody M|2026 GMC Yukon
Confirmed Service Customer
1/29/2026
They were very helpful.
TULARE, CA
Fabiola S|2022 Chevrolet Traverse
Confirmed Service Customer
1/29/2026
Great customer service
KINGSBURG, CA
Melissa R|2025 Buick Envista
Confirmed Sales Customer
1/29/2026
I had a great experience buying my car from beginning to end. Thanks Stone Chevy!
TULARE, CA
Diane M|2026 Chevrolet Trax
Confirmed Sales Customer
1/29/2026
Great options, knowledgeable staff.
VISALIA, CA
John P|2021 GMC Canyon
Confirmed Service Customer
2/4/2026
Great job👍
TULARE, CA
Megan M|2026 GMC Yukon
Confirmed Service Customer
2/5/2026
Everyone is always so nice and the service department are awesone
EXETER, CA
Nina M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
2/12/2026
Most painless car buying experience EVER. I had worked out a deal with another dealership, but happened to be in the area and wanted to show my father the vehicle. Low and behold, Stone's price was $2K better. I had been trying to buy a new car for over a year, and was getting used to the bait and switch as well as being forced into purchasing added and unwanted options, but Stone had none of that funny business. JOey was great!!! He was helpful, down to earth, trustworthy, but above all, very likeable. I am grateful to have had such a great car buying experience and will be back!
SELMA, CA
Daniel R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/19/2026
Very kind and fast experience in and out.
HANFORD, CA
Anthony B|2024 Chevrolet Tahoe
Confirmed Service Customer
2/19/2026
Had 2 vehicles serviced. Taken care of as promised. Great service
TULARE, CA
Dean S|2023 GMC Sierra 1500
Confirmed Service Customer
2/27/2026
Fast courteous service.
EXETER, CA
Bryan C|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/1/2026
I really appreciated the fact Chris was responsive immediately when I reached out to him. I explained my situations what I wanted and he made it happen. I had originally reached out to Gropetti for the purchase and actually tried to order the vehicle from them. They constantly tried to push something on me I didn’t want. Chris listened and got me exactly what I wanted. It’s appreciated.
PORTERVILLE, CA
Manuel D|2020 Chevrolet Blazer
Confirmed Service Customer
3/2/2026
Issue was not resolved,
TULARE, CA
Jeffrey L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/3/2026
I feel very deceived by your dealership. I bought this truck from you 2 years ago and it required a smog to get registration this year. You charge me more than $500.00 to get that smog. The truck is only 2 years old with only 10,000 miles. You claimed that service to pass smog is not covered by the warranty. I fill that I should have been inform about this issue before paying nearly $100,000 for a vehicle that will not pass CA smog requirements. Very disappointed about this purchase and will not be recommending you to anyone. I also will be posting this issue on all my social media accounts naming your dealership.
3/4/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
WOODLAKE, CA
Terry L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/5/2026
A.J. and Isaeh were great to deal with, but as far as waiting for 5 months to receive my truck after being told 4 to 6 weeks was very frustrating. Also not supplying an owners manual with the truck makes it difficult to determine what button does what.
ISAIAH GOMEZ
3/6/2026
Terry, thank you for sharing your feedback with Stone Chevrolet Buick GMC. It’s great to hear A.J. and Isaeh were great to work with, and we appreciate you noting that. We also understand how frustrating the extended wait time must have been and appreciate you bringing that to our attention.
VISALIA, CA
Corrina V|2018 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
The representative shared what my vehicle needs and even provided a detail itemized copy with price amount. He was very informative and nice.
3/6/2026
Hello Corrina, we’re glad to hear our representative at Stone Chevrolet Buick GMC took the time to provide a detailed, informative breakdown for your vehicle. It’s great knowing the experience was both helpful and pleasant!
RIVERSIDE, CA
Ruben M|2026 Chevrolet Traverse
Confirmed Sales Customer
3/8/2026
Everything was great! Super quick with a response from the banks on a loan and all paperwork was done quickly and reviewed thoroughly. Freddie was a great salesman and knew everything we needed to know about our new suv.
FREDDIE AVILA
3/8/2026
Hi Ruben, thank you for sharing your experience with Stone Chevrolet Buick GMC. We’re glad Freddie provided knowledgeable and efficient service and that everything went smoothly with your new SUV!
MADERA, CA
Patricia C|2025 Buick Envista
Confirmed Service Customer
3/10/2026
I arrived at my appointment time, was checked in promptly and my service was done in a timely manner while I waited.
3/10/2026
Hi Patricia, we’re happy to hear your appointment at Stone Chevrolet Buick GMC went smoothly and that your service was completed efficiently. It’s great that you had a seamless experience.
KINGSBURG, CA
Diana R|2021 Chevrolet Equinox
Confirmed Service Customer
3/11/2026
It was quick, very friendly staff.
3/12/2026
Diana, thank you for the great feedback about Stone Chevrolet Buick GMC. It’s wonderful to hear your visit was quick and that our team provided friendly service. We appreciate you taking the time to share your experience!
TULARE, CA
Jesus P|2026 Chevrolet Colorado
Confirmed Sales Customer
3/15/2026
It was a good overall experience
FREDDIE AVILA
3/16/2026
Jesus, thank you for taking the time to share your feedback. It’s great to hear you had a good overall experience at Stone Chevrolet Buick GMC.
TERRA BELLA, CA
Robert H|2026 Buick Encore GX
Confirmed Sales Customer
3/24/2026
Matt was great with everything very pleased with our purchase
MATTHEW ROCHA
3/25/2026
Thank you for the kind words, Robert. It’s great to hear Matt took excellent care of you and made your purchase experience a great one at Stone Chevrolet Buick GMC!
TULARE, CA
Leo H|2026 Chevrolet Colorado
Confirmed Sales Customer
3/24/2026
It our salesman and everyone were great.
JASON THATCHER
3/25/2026
Thank you for the great review, Leo. It’s awesome to hear you had such a positive experience with your salesman and the team at Stone Chevrolet Buick GMC!
VISALIA, CA
William J|2025 GMC Acadia
Confirmed Service Customer
2/26/2026
I was met promptly by Tom the service manager. Everything was explained and my service was done promptly. Good job.
TULARE, CA
Jasmine L|2026 Chevrolet Traverse
Confirmed Sales Customer
3/11/2026
I had such a positive experience at stone Chevy, that this is actually my 3rd time buying a vehicle from this specific dealership! I was able to get exactly everything I wanted from my car to my finance plan. Chris took such great care of me and so did the gentleman in the finance department (I just don’t remember his name). I will be a returning customer for life!!
CHRISTOPHE VASQUEZ
3/12/2026
Jasmine, thank you for your continued support of Stone Chevrolet Buick GMC. It’s amazing to hear this is your third vehicle with us and that Chris and the finance team helped make the process smooth and positive. We look forward to seeing you again in the future!
VISALIA, CA
Robert U|2026 Chevrolet Traverse
Confirmed Sales Customer
3/12/2026
We have been customers of Stone Chevrolet for about 30 years, and have purchased many vehicles from them. At Stones you are treated like a family member more than just a customer. Our salesman, Matthew, has worked very hard to locate the vehicle that is perfect for our needs. He keeps in touch with us to let us know he hasn’t forgotten what we are looking for.
MATTHEW ROCHA
3/13/2026
Robert, thank you for the thoughtful review and for your many years of loyalty. It’s wonderful to hear Matthew has continued working hard to help find the right vehicle for your needs at Stone Chevrolet Buick GMC.
TULARE, CA
Gary K|2021 Chevrolet Traverse
Confirmed Service Customer
3/12/2026
Easy to schedule routine service, on time and quick to complete. Can't really ask for more from a dealership and its service department.
3/13/2026
Gary, thank you for sharing your feedback and for the 5-star review. It’s great to hear your routine service was easy to schedule and completed quickly during your visit to Stone Chevrolet Buick GMC.
VISALIA, CA
Jeffrey D|2026 Chevrolet Traverse
Confirmed Sales Customer
3/14/2026
Excellent service. Great experience as always. Makes me want to come back again
ALBERT LIMON
3/14/2026
Hi Jeffrey, we’re glad to hear you consistently have an excellent experience at Stone Chevrolet Buick GMC. It’s great knowing the service makes you feel confident about coming back. Thank you for sharing your feedback.
HANFORD, CA
James S|2022 Buick Envision
Confirmed Service Customer
3/19/2026
In and out with a decent price
3/19/2026
Hello James, it’s great to hear your service was quick and reasonably priced. We’re glad everything went smoothly and that the visit was convenient for you. We look forward to helping you again whenever you need us.
VISALIA, CA
Dana S|2026 GMC Terrain
Confirmed Sales Customer
3/25/2026
Everything went well just had to wait awhile for financing.
ISAIAH GOMEZ
3/26/2026
We appreciate your review, Dana. It’s good to know you had a smooth experience overall, and we value your understanding on the wait at Stone Chevrolet Buick GMC.
LINDSAY, CA
Darwin I|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/27/2026
I had my truck serviced on 3/25. Oil Change and Tire Rotation. The oil used for my 2021 1500 6.2 was changed due the recall issues with this engine. This change was made by the service department. This was not a request on my part, it is to midigate the engine recall issues. It is fotunate that the engine in this truck didn't need to be replaced. I think the extra charge to the owner for the updated oil should be waived. When the service tech called to inform me that my truck was ready. He stated that "he needed to mention the oil change price would be higher due to the oil being currenlty used". I quesitoned this as, this was a decision made by the dealership/GM. While this isn't a large amount of money it does affect customer service. Horizon Nut buys vehicles from Stone and we have all of our GM products serviced there. I am just surpised by this and the responses when I questioned it. Darwin Inman
3/30/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
TULARE, CA
Vera C|2020 Chevrolet Spark
Confirmed Service Customer
3/28/2026
Very helpful, answer all my questions
3/29/2026
Hi Vera, we’re glad to hear the team at Stone Chevrolet Buick GMC was able to answer all your questions. It’s great knowing you felt supported throughout your visit. Thank you for sharing your experience, and we hope to assist you again soon.
TULARE, CA
STEVEN B|2026 Chevrolet Trax
Confirmed Sales Customer
4/21/2026
Great
MATTHEW ROCHA
4/22/2026
Thanks, Steven. It’s fantastic to see you had a positive visit at Stone Chevrolet Buick GMC.!
TULARE, CA
JAMES S|2025 GMC Yukon XL
Confirmed Sales Customer
4/21/2026
JT and Freddie very accommodating and friendly. I don't remember the fellow that did the paperwork but he was also very efficient. Thank you
JASON R
4/22/2026
Thank you, James. It’s great to hear the team was friendly, accommodating, and efficient at Stone Chevrolet Buick GMC.
CHUALAR, CA
Ethel B|2024 Chevrolet Blazer
Confirmed Service Customer
4/22/2026
My vehicle has been there several times in the last 2 months for manufacture issues each time I’m greeted and a loaner vehicle has been given to me that’s a plus Merle is right up the road and hopefully I don’t have to be there for anything other than a oil change
Juan Ventura
4/22/2026
Thank you, Ethel. It’s great to hear you’ve been consistently taken care of and provided a loaner when needed at Stone Chevrolet Buick GMC.
TULARE, CA
Jack M|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/5/2026
Matthew Silva was a great salesman
MATTHEW ROCHA
4/6/2026
Thank you, Jack, for your 5-star review of Stone Chevrolet Buick GMC! It’s great to hear Matthew Silva provided such a great experience.
LEMOORE, CA
FERNANDO C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/20/2026
It was great!
JOEY M
4/21/2026
Thank you, Fernando, for your feedback. It’s great to hear Stone Chevrolet Buick GMC delivered a great experience for you.
VISALIA, CA
Brandon F|2025 GMC Sierra 1500
Confirmed Service Customer
4/22/2026
I had 2 errors on my dash and they were worrisome. I went to 2 GMC shops in Visalia because that's where I'm currently work, but both of them sent me away without even looking at the codes. Stone GMC talked with me and took the codes off my truck and fit me in asap.
Victor Cabrera
4/23/2026
Hi Brandon, it is great to hear the team took the time to listen and get your truck checked out right away when you were dealing with those warning lights. We appreciate you sharing your experience with Stone Chevrolet Buick GMC and are glad we were able to help when you needed it.
GRAND FORKS, ND